Give a brief info about your start-up.
New Delhi, August 19, 2021: House joy’s a tech-enabled solution company for all home-related needs – right from construction, renovation, interior, home maintenance to on-demand services. From plan approval to handover, House joy takes complete 360-degree ownership of a project. With core emphasis on customer first and customer satisfaction. House joy deploys an in-house expert team of architects, project engineers, quality control engineers and skilled contractors who adhere to the highest quality standards. Continuing the same emphasis on supreme quality.
When we claim that house joy is tech-enabled construction company, we mean as scheduling, labour payment, CCTV, invoicing, material validation, design and quality check can be directly monitored by customers through multiple interface platforms.
With House joy the fundamental element is to customers do not face the hassles of dealing with multiple stakeholders or seeking plan approvals. The company not only delivers top-notch projects on time, but also provides clients with unmatched services including a 10-year warranty against structural deficiencies, 1-year warranty against seepage, and even a 6-month warranty against plumbing, electric installations and other such construction-related aspects.
On the flip side, House joy is also a one-stop shop for a customer’s house maintenance requirements (On-demand Services) including home cleaning, painting and electrical, carpentry and plumbing work. All their service providers are among the best in market, each having an experience of around 5 – 15 years in the domain and hence their quality is miles ahead of the local technicians. We also offer a 7-day warranty on the work done and in case it is not satisfactory, they do the rework free of cost.
With end-to-end portfolio, and with the obsession of customer first and customer satisfaction, WE DESIGN, WEBUILD, WE MAINTAIN.
How did you come up to the idea of independent home construction?
There are a lot of market players to build and construct apartments, but hard to find any specialised tech-enabled construction players in the market. It’s a gigantic market that is untapped so far. Therefore, we stepped in and decided to streamline the entire home construction process, hassle-free. We aim to become a one-stop solution to independent home construction using technology. It also became a need of the hour for the construction industry to adapt to the technology and bring more transparency to the market.
How are you different from the other players in the industry?
There are several companies and start-ups entering the home construction domain but none of them are in tech- enabled construction space. The sector is still run by the unorganised players. The technology has helped us to create a unique profile in the market. We have kept cutting-edge technology at the core of our solutions and it has helped us in the mission to build better homes faster. We have a transparent and automated end-to-end process which ensures that all major stakeholders such as customers, sales teams, architects, designers, project managers and on-site engineers as well as the quality control and accounting personnel are on the same page. Thus, ensuring everyone is aware of the status of their projects at any given time.
House joy’s, clients get a hassle-free experience of building a house. Since the entire process – planning, approvals and execution — is managed 100% by a qualified team of experts, the clients remain tension-free. There is transparency at every level. Housejoy’s in-house team of architects, project engineers, quality control engineers and skilled contractors adhere to the highest quality standards. The customer has complete visibility and can monitor the project while receiving continuous status updates.we provide a 10-year warranty on the structure, one-year warranty on seepage and a six-month general warranty and free home maintenance during the first year.
What’s the biggest misconception people have about you and how did you solve them?
There was a misconception among the clients that whether house joy is a real-estate player in the market. Our initial step was to propagate our distinctive business model on a tech-enabled independent home construction company. It did not take long for the people to understand the difference between our business model and other real estate players. People accepted our concept and booked over 40 projects in the early days of our launch itself. Now, the company is experiencing exponential growth year on year.
How much funding so far raise?
We have so far raised a total funding of $30.3 million, backed by investors like Matrix, Amazon, Vertex Ventures and Growth Story.
How has COVID-19 impacted your business strategy?
The unprecedented pandemic situation brought the entire construction industry to a complete halt because nobody was aware of what we were dealing with and how long the situation was going to be. Construction labour sector was heavily impacted due to the pandemic as many workers returned to their hometowns. The services resumed when partial relaxation was announced but we could not do it in complete manner. We are gradually getting there and will continue to monitor the situation since the world has not recovered from the catastrophe.
Corporate Comm India (CCI Newswire)